Shipments within the US

We process orders in 1 to 3 business days. Once shipped, the estimated delivery time is 3 to 6 business days, depending on the destination.

Notas importantes:

Crystals Jewelry is not responsible for delays caused by the package.

Make sure you enter your address correctly. We are not responsible for errors in the shipping data.

- All our jewelry is backed by a quality guarantee. If there is any problem with the quality or operation of the jewel, we will be happy to replace it or refund your purchase.

You can always contact us for any return question at Crystalsjewelry.cc@outlook.com 

Damages and issues

- Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds 

- We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at Crystalsjewelry.cc@outlook.com 

We use your information for the following fines:

• Process and manage your orders.
• Send you updates and notifications related to your purchases.
• Improve our website and personalize your user experience.
• Communicate with you about new products, offers and promotions (with your consent).
• Comply with our legal and regulatory obligations.

We value your privacy and are committed to protecting your personal data. This privacy policy describes how we collect, use and protect your information when you visit our website https://crystalsjewelry.co/ and use our services.

Trade name: Crystals jewelry

Email: Crystalsjewelry.cc@outlook.com